Access Our Services

For Healthcare Professionals: Home Care Services

We are accredited by The Joint Commission on Accreditation of Healthcare Organizations, and are also licensed as a Washington Department of Health In-Home Agency and Pharmacy.

We provide pediatric home healthcare with a dedicated multidisciplinary team of experienced pediatric professionals.

Our Home Care Programs

  • Infusion therapies (e.g., antibiotics, TPN, hydration, and chemotherapy)
  • Enteral/nutrition therapies (e.g., oral, bolus, gravity, and pump feedings)
  • Respiratory home medical equipment (e.g., ventilators, tracheostomy supplies, oxygen, CPAPs, BiLevels, oximeters and apnea monitors)
  • Insurance eligibility and benefits screening
  • Home visits by nurses and respiratory therapists
  • Consultation with our pharmacists, nurses, respiratory therapists and dietitians regarding the effectiveness of therapy and clinical outcomes
  • Scheduled delivery and shipping of supplies, equipment, medications and formulas directly to patients' homes
  • 24/7 on call clinical consultation and delivery services

Other Services at Our Bothell Location

  • Biomedical equipment repair and maintenance
  • Daily production of Seattle Children's patients' TPN bags in our infusion pharmacy

Home Care Services Team

The team includes:

  • Clinical pharmacists
  • Registered nurses
  • Respiratory therapists
  • Clinical dietitians
  • Pharmacy technicians
  • Patient services coordinators
  • Patient financial coordinators
  • Delivery service representatives
  • Biomedical technicians
  • Health information specialists (medical records)

How to Refer a Patient

Call our main number at 425-482-4000 (menu-directed) or 800-888-4429 (toll-free).

Or refer directly to:

Durable medical equipment/disposable supplies

Referral Line: 425-482-4147
Fax: 425-482-4004

Infusion therapies

Referral Line: 425-482-4234
Fax: 425-482-4003

Enteral nutrition therapy

Referral Line: 425-482-4208
Fax: 425-482-4249

Respiratory home medical equipment

Referral Line: 425-482-4151
Fax: 425-482-4004

Information we need

  • Please provide the child's name and Seattle Children's medical record number.
  • Help us by having the following information ready when placing a referral:
    • Referring prescriber
    • Primary diagnosis
    • Anticipated discharge date
    • Likely home care therapy (s)
    • Anticipated medication regime
    • Anticipated equipment needs
    • Anticipated IV access device or tube placement date
    • Social issues
    • Other details of therapy (s)
     

What You Can Expect

If the child is being discharged, our referral coordinators will access the child's information in CIS and gather as much information as possible to make the referral more streamlined and easy for the referring provider.

We will work together to achieve our mutual goal of a timely and safe hospital discharge and transition to home.

We will:

  • Assess the family situation and check insurance eligibility and benefits
  • Train and educate the caregivers (patient readiness for hospital discharge is documented in the Seattle Children's medical record)
  • Develop and implement the home care plan in collaboration with you and the family

Service area

Call us with any home care referral. Each patient's therapy needs are evaluated individually to determine if we can properly service them from our Bothell location. We cover the greater Puget Sound area from Olympia to Bellingham.

If the patient's location is too far from our service area, we will work with you – and the family – to find the best alternate provider.

Contact Information

Hours

Office hours are 8 a.m. to 4 p.m. Monday to Friday.

We are available 24 hours a day, seven days a week, for clinical consultation and patient/family support through our on-call staff.

Location

2525 220th St. SE, Suite 101
Bothell, WA 98021
Phone: 425-482-4000 or, toll-free, 800-888-4429

View a map of our location.

Key contacts

If you have any questions or concerns about any referral, patient/family experience, or home care needs, please call us directly at 425-482-4000. We strive to be accessible and easy to use as an integral component of Seattle Children's continuity of care.

  • Matt Peterson, director
  • Cheri Boekenoogen, MS, RD, CD, home medical equipment manager
  • Jill Langle, MHA, RPh, CPPS, home infusion manager
  • Andrea Jepsen, technical analyst
  • Brad Reece, RRT, LRCP, respiratory supervisor
  • Derek Metzer, PhT, distribution services manager
  • Jennifer O'Malley, RN, BSN, nursing supervisor
  • JJ Potter, warehouse and delivery supervisor
  • Shelly Tucker, support services manager